Navigating the complexities of mental health care can be a challenging journey, and amongst those difficulties, insurance payments tend to be some of the most difficult to maneuver. However, thanks to direct billing, accessing the support you need has become easier than ever before. Keep reading to find out about how direct billing works and how it can help make your counseling experience as seamless as ever.

What is Direct Billing?

Direct billing, also known as third-party billing, is a process where a healthcare provider submits claims directly to your insurance company on your behalf. This means no claims submission, no following up on claims, no disputes with the insurance company for you! And most importantly, this means you don’t need to pay for your services up front. Simply pay your cost-share* amount, and Asana will work with your insurance company to receive the remaining balance.

Who is eligible?

We accept most international insurance plans, from Aetna to VHA….and any that start with W, X, Y, or Z. As coverage varies from plan to plan, Asana’s Center Administrators will help verify your coverage with your insurance company and confirm with you before you start sessions. If your plan is eligible for Direct Billing, which most are, you are only reponsible for your cost-share amount based on your policy, and we do the rest.

Additionally, we work with certain providers to offer additional benefits to their policyholders. Please contact us to see if you are eligible for an in-network discounted rate.

Let’s break it down

Here’s an example of how it works in practice after you have met your deductible**. If you are seeing a Masters-level psychotherapist at Asana, the rate is 280,000 KRW/hr. However, if your coinsurance is 10%, you would simply pay 28,000 KRW per hour-long session, and we would bill the remaining 90% to your insurance, as follows:

Likewise, if your coinsurance was 20%, you would simply pay 56,000 KRW, and the remaining 80% would be billed to your insurance by us.

Many plans, such as the Foreign Medical Program or TRICARE Prime, have a coinsurance of 0% meaning that the client is able to receive services completely covered by their insurance. In other words…the client makes no payment at all!

Asana Counseling Center's commitment to Direct Billing

Asana Counseling Center is dedicated to providing comprehensive mental health care services while minimizing the financial and administrative burdens on our clients. Here is what Asana does during the direct billing process to streamline the process for our clients:

• • Verification and Coordination: Our team works closely with your insurance provider to verify your coverage and coordinate the billing process.

  • Transparency: We believe in transparency when it comes to costs. Before you start your counseling sessions, we will provide you with a clear breakdown of what you can expect to pay, if anything, after insurance coverage.

  • Streamlined Process: Our goal is to make your mental health care journey as stress-free as possible. We handle all the paperwork and communication with your insurance company, so you can focus on your well-being.

  • Advocacy: If any issues arise with your insurance provider, we act as your advocates, ensuring you receive the benefits you're entitled to.

  • Continuous Support: Our commitment to direct billing doesn't stop after your first session. We continue to support you throughout your mental health journey, assisting with any insurance-related questions or concerns.

Asana’s main partners

Is your international insurance not on the list? Call us and we can contact your insurance to verify your coverage.

I’m interested. What next?

• Fill out a Schedule First Session Form

• Send your insurance details to Asana (admin@asanakorea.com)

• We will verify your insurance coverage with your insurance company and then contact you to confirm your coverage.

• Fill out your required documents, including your Assignment of Benefits, which allows us to act on your behalf to bill your insurance company. 

• Start your sessions hassle-free!

Remember, your mental health matters, and Asana is here to help you access the care you deserve.

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*cost-share = The portion of the service fee which is the client’s responsibility (as opposed to the insurance company’s responsibility). 

**deductible = the amount an insurance member needs to pay out-of-pocket before they receive insurance coverage