• Where are you located?

We are located near Osan air base, around a 10-minute walk from Songtan Station, Line 1. You can find more details on our Location page.

• What are your hours?

We are open from Monday to Saturday from 11 AM to 8 PM.

• How much does a session cost?

The cost of a session varies depending on the type of service, the therapist you are seeing, and the session duration. You can find more details on our Rates page.

• Does Asana accept Korean insurance?

No, at this time, both Korea National Health Insurance and private Korean insurance companies do not cover mental health services in mental health center. They only cover services with medical doctors.

• Does Asana accept International insurance?

Yes. We can direct bill your insurance companies on your behalf if your insurance company’s policy allows it. To set up direct billing, please contact our center.

• Am I able to receive services if I do not reside in Korea?

We are sorry, but our services are only available if you reside in Korea.

• Where can I park?

  • There are two public parking lots located within a 5-minute walk of Asana, both of which offer free parking for 1 hour and 30 minutes.

    • Parking lot 1 (신장육교/Sinjang Overpass):

      • Location: Under the Sinjang Overpass in front of the Hill Side II apartments

      • Google Map: 신장 육교 공영주차장

      • Address in English: 28 Sinjang-ro, Pyeongtaek-si, Gyeonggi-do

      • Address in Korean: 경기 평택시 신장로 28 (신장동)

    • Parking lot 2 (신장 쇼핑몰 제2공영주차장/Sinjang Shopping Mall Public Parking Lot 2):

      • Location: Next to the rotary in front of Provence the Residence

      • Google Map: 신장 쇼핑몰 제2공영주차장

      • Address in English: 298-249 Sinjang-dong, Pyeongtaek-si, Gyeonggi-do

      • Address in Korean: 경기 평택시 국제로 121-2 (신장동,신장쇼핑몰제2공영주차장)

• What mental health services does Asana provide?

Asana Counseling Center mainly offers psychotherapy, ABA therapies, and individual and couples counseling. We will be offering more services in the future and will update our website as we expand our services. 

• Do you offer online sessions?

Yes, we offer online sessions for clients who prefer remote sessions or are unable to visit our center in-person. Online therapy sessions are conducted securely through a HIPAA-compliant video platform.

• What qualifications do your therapists have?

Our therapists are licensed mental health professionals with advanced degrees in counseling, psychology, or a related field. They have extensive training and experience in providing counseling services and adhere to ethical guidelines. You can find more details about our therapists on our Our Team page.

• Are your services confidential?

Yes, confidentiality is a priority in our counseling center. We adhere to strict professional standards and legal guidelines to protect your privacy. Information shared during sessions is kept confidential unless there is a risk of harm to yourself or others.

• How many sessions will I need?

The number of sessions varies depending on your individual needs and goals. Some clients find benefits from short-term counseling, while others may engage in longer-term therapy. Your therapist will work with you to develop a personalized treatment plan and discuss the expected duration.

• How long is a session?

A session typically lasts around 55 minutes. The duration may vary depending on the therapy type and therapist.

• What can I expect during my first counseling session?

During your first session, your therapist will gather information about your concerns, personal history, and goals for therapy. This initial session serves as an opportunity to establish rapport, discuss confidentiality, and develop a collaborative treatment plan.

• Can I choose a specific therapist?

We strive to match you with the most appropriate therapist based on your needs, preferences, and availability. If you have a specific request, please let us know, and we will do our best to accommodate your preferences.

• How do I schedule my first session?

To schedule an initial therapy session, you can call us during business hours or email us. Our staff will guide you through the process and assist you in finding a suitable time for your first session. We understand that taking the first step can be daunting, and we're here to make it as smooth and convenient as possible. Don't hesitate to reach out, and we'll be happy to help you schedule your first therapy session. 

• How do I schedule my session after the initial session?

To schedule further sessions, you can directly schedule with your therapist during your session, or you can also visit our online portal to submit a session scheduling request. Alternatively, you may also contact our Center Administrators via phone or email, and they will assist you in finding a suitable time for your next session.

• Can I walk-in for an appointment?

Our counseling center operates on an appointment-based system, and we encourage clients to schedule appointments in advance. Walk-in appointments are not available due to our scheduling commitments and therapist availabilities.

• Does Asana prescribe medication?

As per Korean law, medications can only be prescribed by psychiatrists and other medical doctors. As we do not have a medical doctor on staff, we are unfortunately unable to prescribe medication. 

• Do you offer emergency services?

We are unable provide emergency services. In case of an emergency, please follow the steps below.

• What do I do in case of an emergency?

In case of an emergency, please contact emergency services or visit the nearest emergency room right away. Dial emergency number (119 or 112) for immediate assistance. Remember, it's crucial to prioritize your well-being and seek immediate help when faced with an emergency.